Courtyard at El Patio at the Beverly Hills Heights


Service

The intimate nature of this tranquil resort means visitors soon get to know the friendly staff who strive to provide the best service possible.
 
Multi lingual and experienced, the employees at the Beverly Hills Heights have been trained in all aspects of their work and are keen to help you get the most from your holiday.
 
With regular English lessons for all the cleaning and maintenance staff you can rest assured that there will always be someone on hand to answer your questions and help with your requests. 


 

 

Top

The Reception desk at the Beverly Hills Heights is open 24 hours a day seven days a week.

Guests can speak to a member of the multilingual Reception staff at any time of day, whatever the problem or query.

Reception can provide assistance with a multitude of enquiries such as booking an excursion, information on local restaurants, reservation of taxis, currency exchange, ordering of fruit, flowers and cakes, rental of safes, car hire, the loan of DVDs and even a doctor.

The Reception staff can also help with contacting your travel agent to confirm your return flight.

Guests may contact Reception 24 hours a day from the resort apartments.

 

Top

When on holiday in Tenerife it is good to relax and know that you are safe and sound on your resort.

As the Beverly Hills Heights is protected by 24 hour security, guests can enjoy a worry-free holiday.

The resort is guarded by a member of security staff managed by a highly reputable external company. For heightened security, guests may be asked to show their key cards at any time.

 

Top

It's good to know that should you need medical help an English speaking doctor is on 24 hour call seven days a week.

Should any guest be taken ill whilst on holiday at the Beverly Hills Heights, a doctor is available for your conveinience and peace of mind.

Although Tenerife has little in the way of local dangers it is good to know that help is on hand if you need it.

Guests should contact the Reception staff who will arrange for medical assistance.

 

Top

Time spent around the pool is relaxing and safe thanks to the ever vigilant lifeguards.

The swimming pool at the Beverly Hills Heights has lifeguard cover from 10am to 6pm and from 10am to 8pm during the summer months of July and August.

There is no need to keep an eye on the children all the time, as the qualified lifeguards keep watch over the pool.

This security means more time for the adults to relax and enjoy the subtropical Tenerife climate.

 

Top

Maintaining the high standard of quality for which the Beverly Hills Heights is renowned is a very important factor for both staff and guests of this RCI Gold Crown Resort.

Reception staff are happy to deal with any technical requests from guests.

In addition to daily and weekly maintenance tasks such as painting work and minor repairs, major refurbishments are also carried out every few years to ensure that the resort's impeccable condition is preserved.

Year after year, guests at the Beverly Hills Heights are proud that their resort continues to set industry standards for quality.

 

Top

A housekeeping service is offered to all guests at the Beverly Hills Heights.

Unless otherwise specified by the guest, chambermaids attend to each apartment once a day to carry out basic cleaning tasks including bed making and changing of bed linen and towels (Mondays and Wednesdays).

There is a minimum service on weekends.

If guests wish to receive additional room cleaning, this is available for an additional charge via the Reception.

Enjoy a relaxing break in this tranquil resort, without the bother of housework.


 ​

  • Talk to us - We are ready to help

    +34 922 761 533 or +44 800 949 6035
    +34 922 761 573
  • By email Silverpoint Resorts

  • Write to us Silverpoint Resorts

    Silverpoint Vacations

    Avda San Francisco, No. 12
    Oasis del Sur, 38650 Los Cristianos, Arona.
    Tenerife, Canary Islands, Spain.