Male receptionist handing a guest a room key


Service

The Beverly Hills Club is famous for the very high standards of the facilities and accommodation. It also prides itself on the quality and professionalism of its service.
 

Ever since the resort opened, staff at the Beverly Hills Club have been given the very best training to ensure they deliver the best levels of service to its guests.

All of the staff speak English and many are multi-lingual and can assist guests from all corners of the globe.

A large percentage of the employees at the Beverly Hills Club have worked there for a long time meaning that visitors can expect a warm welcome from old friends when they return year after year.


 

 

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For your peace of mind, a doctor is available 24 hours a day at the Beverly Hills Club.

Whilst Tenerife is a very safe place to visit, with no local dangers in the form of creepy crawlies or venomous reptiles, it is good to know that if anyone in your party should be taken ill there is medical help on hand.

If a member of your group requires medical assistance, simply contact Reception.

 

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A housekeeping service is offered to all guests at the Beverly Hills Club. The resort chambermaids attend to each apartment once a day unless otherwise specified by the occupants.

Should guests require extra room cleaning; this can be arranged at Reception for an additional charge, depending on the accommodation type.

Communal areas of the resort are also cleaned on a daily basis.

The housekeeping service at the Beverly Hills Club allows guests to enjoy a completely carefree holiday.

 

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A lifeguard service is provided at both of the Beverly Hills Club swimming pools.

The pools are open from 10am to 6pm and 10am to 8pm during the summer months of July and August - during which time a lifeguard is always present.

Relax around the pool under the sun without having to keep watch over the kids all the time.

 

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Staff and owners alike at the Beverly Hills Club are extremely proud of the high levels of quality throughout the premises – a factor that is reflected in its status as an RCI Hospitality Award resort.

All technical requests by guests are dealt with swiftly and efficiently by Reception.

From time to time, major refurbishment projects are undertaken to improve facilities and update furnishings and fixtures, whilst on a day to day basis the maintenance department works continuously to preserve the condition of the resort.

 

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An appealing feature of the Beverly Hills Club is its high level of security.

A member of security staff guards the resort overnight and may ask guests for their key card at any time. This effective service offers great peace of mind to all owners and guests at the resort.

If you should have any security issues whilst on holiday at the Beverly Hills Club, call Reception and they will contact a member of the security team immediately.

 

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The Beverly Hills Club Reception is open 24 hours a day, seven days a week and is operated by multilingual staff.

The Reception is your port of call for any query or request, at any time of the day or night. Should you require help with booking an excursion, reserving a taxi, restaurant information or even a doctor - the resort's professional team can assist you in your own language.

Other services offered at Reception include money exchange, ordering of fruit baskets, flowers and cakes, rental of safety deposit boxes, car hire, a fax facility, DVD rental and information about local events and fiestas.

Assistance is also given with contacting travel agents to confirm return flights and guests are able to use the Reception telephone free of charge to personally confirm their flight.

Particularly useful is the fact that Reception can be contacted 24 hours a day from all the resort apartments.

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    Silverpoint Vacations

    Avda San Francisco, No. 12
    Oasis del Sur, 38650 Los Cristianos, Arona.
    Tenerife, Canary Islands, Spain.